Question:
our garage has a "genie excellerator" opener on it. we've had it on
there for like 4 yrs now, approx, since it was new. problems with it are
'numerous' (and related to each other?):
This opener has always (since it was brand new) opened, or closed
our rollup door "at whatever speed it feels like that day" regardless of
settings. at various times it 'crawls upward dead slow' end to end,
sometimes it "rockets upward like a bullet from a gun barrel", from one
end to the other (of its travel), and other times it "operates mostly at
medium speed, except when it first starts to move and when it nears the
end of its' travel, where it slows down considerably" (which is how, I
think, it's supposed to operate). does this mean the 'motherboard' in
there is defective?
Answer:
IMHO, with all the fiddling you've had to do, I think I'd just replace the
door opener for a different brand. Over Head Door made mine, and I like it
a lot, never have a problem, etc., the 23 years we've been here other than
having to replace belts twice, once due a broken spring that allowed the
door to cock in the tracks.
Of course, it's also possible the probem has nothing to do with the opener
but instead is a problem with the door, tracks, springs, etc. etc..
When disconnected, the door should be close to balanced. Meaning it
should either stay in place throughout it's range or only require a
little force to keep it from going down or to move it up. From your
description, it sounds like the door is not balanced and that could be
part of the problem, depending on how far out it is. I would addresss
that first.
Lifting a door with the bottom handle does NOT duplicate the same action as
the door opener. To do that, you really have to finagle a way to put the
force on the arm to door connection and lift it. An added pulley might be
necessary. don't go trying to lift the door from a ladder! Keep safety in
mind at all times and take no chances.
